Mental Health Directory

Need immediate help? The National Gambling Helpline is free, confidential and available right now.

1800 858 858

Free support available now

Gambling Help Services in Australia

If gambling is causing you stress, draining your finances, or affecting your relationships, you are not alone. Free, confidential help is available right now.

National Gambling Helpline: free, confidential, open 24/7.

National Helpline: 1800 858 858
Free, no referral needed
BetStop self-exclusion register
Medicare-subsidised therapy available

Recognising gambling harm

Gambling harm is not just about losing money. It can affect every part of your life. You do not have to be at “rock bottom” to seek help. If any of these feel familiar, support is available now.

Three steps you can take right now

These actions can protect you and begin the recovery process today.

01

Call the National Gambling Helpline

The helpline (1800 858 858) is free, confidential and open 24 hours a day, 7 days a week. You can talk to a trained counsellor immediately. No appointment needed.

1800 858 858
02

Use BetStop to block yourself from online gambling

BetStop is the National Self-Exclusion Register. It blocks you from all Australian licensed online and phone wagering services in one step. You can choose the length of exclusion from months to lifetime. It is free and takes minutes to register.

betstop.com.au
03

Talk to a free financial counsellor

Unlike a bank manager, a financial counsellor is a free service. They help you organise your budget, understand your rights regarding debts, and can negotiate with lenders on your behalf without judgement.

1800 007 007 (National Debt Helpline)

Types of gambling support in Australia

Multiple pathways are available, many at no cost. Recovery often uses a combination.

Free telephone counselling

The National Gambling Helpline (1800 858 858) provides immediate counselling 24/7. Online webchat is also available at gamblinghelponline.org.au for those who prefer to type.

Face-to-face counselling

Many organisations including Relationships Australia offer free face-to-face gambling counselling sessions funded by state governments. You can access these without a referral.

Medicare-subsidised therapy

You can see a private psychologist for gambling-related distress. Ask your GP for a Mental Health Treatment Plan to access a Medicare rebate for up to 10 sessions per year.

Financial counselling

Free financial counselling (1800 007 007) helps you address debts, budgets and creditor negotiations. Specialist gambling financial counsellors understand the patterns behind gambling debt.

Find a gambling counsellor near you

Search our directory for psychologists and counsellors who specialise in gambling, addiction and compulsive behaviours. Medicare rebates available with a GP referral.

Search for gambling support

Free to browse. No account required.

How therapy helps with gambling

For many people, gambling is a way to escape stress, loneliness, anxiety or boredom. Professional support helps you understand the underlying patterns and build healthier ways to meet those needs.

Cognitive Behavioural Therapy (CBT) is highly effective for gambling harm. It teaches you to recognise the thoughts and triggers that lead to gambling and gives you strategies to ride out the urge until it passes.

From our blog

Frequently asked questions

How do I use BetStop?

Visit betstop.com.au and create a free account. You can choose to exclude yourself from all licensed online and phone wagering services in Australia for a period ranging from 3 months to the rest of your life. Once registered, all covered providers are legally required to prevent you from placing bets.

Can I get Medicare-funded therapy for gambling issues?

Yes. Gambling-related distress is a recognised mental health concern. Ask your GP for a Mental Health Treatment Plan and they can refer you to a psychologist who specialises in addictive behaviours. You can claim a Medicare rebate for up to 10 individual sessions per year.

What does a financial counsellor do?

A financial counsellor helps you understand your debts, negotiate with creditors on your behalf, and create a realistic plan to manage your finances. This is a free service funded by the government. They are different from financial advisers (who charge fees) or bank staff.

Do I have to stop gambling entirely to get help?

No. Gambling support in Australia takes a harm reduction approach. Your counsellor will help you set goals that feel achievable, whether that is full abstinence, setting firm limits, or reducing gambling to safer levels. You do not have to have hit "rock bottom" to seek help.

Is gambling counselling confidential?

Yes. All gambling counselling services operate under strict confidentiality. Your information cannot be shared with your employer, family or the government without your explicit written consent, except in cases of serious risk of harm.

Where can I find gambling support near me?

The National Gambling Helpline (1800 858 858) can connect you with local services anywhere in Australia. Most states also have dedicated gambling support services. You can also search our directory for mental health professionals who specialise in addiction and compulsive behaviours.

Does gambling harm affect families?

Yes. Family members, partners and children of people with gambling problems can experience significant distress. Most state gambling helplines also offer counselling for family members. You do not need to be the person with the gambling problem to access free support.

What is the difference between recreational gambling and problem gambling?

Recreational gambling has clear, pre-set limits and does not cause lasting distress. Problem gambling involves an inability to control gambling despite negative consequences, and often comes with secrecy, escalating bets, debt, and emotional distress. If gambling is taking up more time or money than you intend, free support is available.

State and territory gambling support services

In addition to the national helpline, each state and territory has dedicated free services.

Victoria

Gambler's Help

1800 858 858

New South Wales

GambleAware NSW

1800 858 858

Queensland

Gambling Help Queensland

1800 858 858

Western Australia

Problem Gambling Support Services

1800 858 858

South Australia

Gambling Help SA

1800 858 858

ACT, TAS and NT

National Helpline (covers all areas)

1800 858 858

Mental Health Directory is a directory service, not a healthcare provider. This page provides general information only and does not constitute medical advice. If you are in crisis, contact Lifeline on 13 11 14 or call 000.

Find support today

Search our directory for psychologists and counsellors who specialise in gambling and addictive behaviours, or call the free helpline right now.